Market Leaders in the Industry

Voice of the Customer, Employee Engagement and Market Research Excellence

At Confirmit, we believe that great experiences drive great companies. And it’s our passion to help businesses leverage customer, employee and market feedback to drive the strategic actions necessary for business success. Confirmit’s Voice of the Customer solutions enable companies to capture the insights they need to drive informed change. Our Employee Engagement solutions empower HR professionals to engage employees effectively to improve customer experience and profitability. And our Market Research solutions help MR agencies deliver great insights to their clients.

Core Values

Learn about the values that drive our business and our people.

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Management Team

Find out about the team responsible for the strategic direction and day-to-day operations at Confirmit.

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Media Kit

If you're a member of the media, click here for screen and print resolution logos, speaker photos and biographies, and our company profile.*

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We've been demonstrating market leadership for over 15 years.

Since the first version of the Confirmit platform was developed all those years ago, we've supported the feedback market and Market Research industry by introducing extraordinary innovations time and again. We don't just lead the market—we drive it.

Confirmit Voices™

Confirmit has been at the forefront of the customer experience market since its inception. We help businesses advance from simple surveys to true VoC programs.

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Market Research

Confirmit is the most trusted technology partner for Market Research agencies around the world. We power new ways of delivering value and results to your customers to help them stay ahead.

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Learn about the events we are attending or sponsoring over the coming months. Come along to meet our representatives and learn how Confirmit can help your business, watch our live webinars or view past ones On-Demand.

10 Mar 2015 Singapore, Asia Pacific

Conference: MRMW Asia

17 Mar 2015 London, UK

Conference: Marketforce 20:20 Customer Experience: Financial Services

17 Mar 2015 London, UK

Conference: MRS Annual Conference 2015

17 Mar 2015 Singapore

Conference: IQPC Customer Experience Management Roundtables Asia 2015

Awards and Industry Recognition

CX Day 2014 Impact Award
2014 TMC Labs Innovation Award from CUSTOMER Magazine
2014 CRM Excellence Award
2014 Customer Magazine CRM Service Leaders
2013 TMC Labs Innovation Award from CUSTOMER Magazine
2013 CRM Excellence Award
2012 Product of the Year Award from CUSTOMER magazine
2012 Customer Magazine Innovation Award
2012 TMC Labs Innovation Award
2012 CRM Excellence Award, Customer Interaction Solutions
2012 Service Leaders Enterprise Feedback Management
Leader in The Forrester Wave™: EFM Vendors, Market Insights Platform Providers, Q3 2011
“Hot” vendor in the 2011 Value Index for Customer Experience Management, Ventana Research
2011 Product of the Year Award, Customer Interaction Solutions
Deloitte Technology Fast 500 EMEA 2011
Top Ranked Vendor in Hypatia Research’s “Operationalizing Voice of the Customer 2011
2010 CRM Excellence Award, Customer Interaction Solutions

What's new at Confirmit?

Keep up to date with what's happening at Confirmit and across the industry by reading our latest articles and press releases.


Press Releases

12 Feb 2015
Confirmit Achieves 100 Percent Uptime in 2014
14 Jan 2015
Confirmit Wins 2015 CUSTOMER Magazine Product of the Year Award
18 Dec 2014
Confirmit Drives Adoption of Next Generation Customer Experience in 2015
18 Nov 2014
New Clients and Innovation Drive Q3 Success for Confirmit