Increase Customer Satisfaction and Loyalty to Boost the Bottom Line
Confirmit CustomerSat™ is a Web-based Voice of the Customer (VoC) solution used by the world’s leading businesses to capture, analyze, and act on feedback from customers, employees, and partners. Our industry-leading VoC software and services help you drive better business results by improving customer satisfaction and loyalty.
Confirmit CustomerSat enables you to:
Gather Real-World Data to Shape Effective Business Plans and Strategies
Capture customer feedback through surveys, social media and more.
Uncover and Share Actionable Customer Insights
Discover the touch points and business processes that have the most impact on customer satisfaction, and pinpoint issues that matter to your customers.
Close the Feedback Loop to Improve the Customer Experience
Get the action management tools you need to resolve customer problems quickly and effectively and reduce customer churn.
Make Smarter, More Customer-Centric Business Decisions
Prioritize areas for investment, identify new and value-added revenue opportunities, and improve business processes to improve the customer experience.
Earn the Fastest ROI on Customer Feedback
See results in as little as six weeks with a SaaS (Software-as-a-Service) customer feedback solution that’s quick to deploy, easy to pilot, and less expensive to get started
Get More Value from Customer Feedback with Expert Advice
The Confirmit CustomerSat Professional Services team can provide as much, or as little, guidance as you need to make your Voice of the Customer program a success.