Survey Software and Feedback Solutions for Technology Companies

In the Technology industry the 'burden of proof' is on the side of the provider—not the customer. With the Internet’s expansion and increased accessibility, customers have learned to shop around for the product or service that best suits them and offers the most benefits, at the fastest speed, for the lowest cost. The challenge rests with the provider to identify the needs and expectations of their customers, study their competitor’s initiatives, and offer the most attractive option.

Through ongoing customer, employee, and market survey and reporting activities powered by Confirmit, technology businesses are able to garner valuable information to more effectively respond to their customers' needs, react to dissatisfaction with customer experience and retain those customers, and identify new opportunities.

Technology businesses that have implemented Confirmit across their organizations include Hewlett-Packard, Microsoft, Siemens, and Symantec.

Faster Turnaround Time
Confirmit reduces the time required to design and activate a survey and provides enterprises access to live data.

Technology businesses are able to gain valuable insight to the needs of their customers and create more personalized surveys and reports through the full integration of Confirmit into their existing business applications.

Cost Effective and Secure
Many industries in today's marketplace have two main concerns: cost and security, and the technology industry is no exception. Since much of their business involves creating secure products at a competitive price, technology companies expect the same from their vendors.

Confirmit customers enjoy full confidence that their online survey data is protected and stored to the highest level of industry and regulatory standards.

One Microsoft representative further commented, "Confirmit reduced our costs on international studies by 75% and delivery time by 95%."

Confirmit also provides:

Customization: Confirmit's platform facilitates a customized ‘look and feel' for survey design, data collection, and distribution. It's full multi-lingual survey and reporting capabilities enable a single platform for all survey and reporting needs across a global organization.

Flexibility and Scalability: Confirmit can meet any survey requirement and is fully capable of supporting, gathering, processing, and reporting on feedback from hundreds, thousands, or millions of respondents.

Analysis: Relevant information can be integrated into Confirmit, and collected response data can automatically update existing business systems, facilitating consistent and more in-depth analysis over time.

Reporting Capabilities: Instead of creating hundreds or thousands of results reports manually, they can all be automated in Confirmit Reportal, providing a consistent single platform for report viewing and analysis.

Survey Software and Feedback Solutions for Technology Companies

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