Home > Software > Technology > Development
Survey Software Development
FIRM employs an agile development process called Evolutionary
(EVO) Project Management methodology on all development projects to ensure the
highest focus on stakeholder value and product qualities through early and continuous
feedback from stakeholders.
The methodology includes weekly or biweekly measurement of product
quality improvements, as well as feedback from stakeholders such as customers,
partners and employees on all development projects. The result is a maximum
value for customers while minimizing the risk of failure.
The method was developed by Tom Gilb (www.gilb.com). Tom Gilb has trained FIRM
himself in the use of EVO, and stated:
"The Management and Product Development Team at FIRM are exceptional. I
have never experienced such speed of effective implementation of my methods,
and I have worked with some of the best companies in the world like Nokia, HP,
Citigroup, and Intel. That is my observation after decades of consulting with
large and small high tech companies."
The following tables include a sample of areas where the software increased
the value for customers following the release of Confirmit 9.0 (November 2004)
and illustrates our focus on product quality and customer value.
| Authoring Environment |
| Product
Quality |
Description |
Customer
Value |
| Intuitiveness |
Probability that an inexperienced user can intuitively
figure out how to set up a defined Simple Survey correctly. |
Probability increased by 175% |
| Productivity |
Time in minutes for a defined advanced user, with
full knowledge of 9.0 functionality, to set up a defined advanced survey
correctly. |
Time reduced by 38% |
| Survey Implementation |
| Product
Quality |
Description |
Customer
Value |
| Productivity |
Time (in minutes) to test a defined survey and identify
4 inserted script errors, starting from when the questionnaire is finished
to the time testing is complete and is ready for production. (Defined Survey:
Complex survey, 60 questions, comprehensive JScripting.) |
Time reduced by 83% and error tracking increased
by 25% |
| Reportal Environment |
| Product
Quality |
Description |
Customer
Value |
| Performance |
Number of responses a database can contain if the
generation of a defined table should be run in 5 seconds. |
Number of responses increased by 1400% |
| Panel Management |
| Product
Quality |
Description |
Customer
Value |
| Performance |
Maximum number of panelists the system can support
without exceeding a defined time for the defined task, with all components
of the panel system performing acceptable. |
Number of panelists increased by 1500% |
| Scalability |
Ability to accomplish a bulk-update of X panelists
within a timeframe of Z seconds. |
Number of panelists increased by 700% |
| Intuitiveness |
Probability that a defined Inexperienced User can
intuitively figure out how to do a defined set of Tasks correctly. |
Probability increased by 130% |
All results documented on this page are measured in
FIRM’s TestLab by monitoring internal and external stakeholders executing
predefined test scenarios.
|
