Confirmit Kiosk: Powering Offline Data Collection

Gathering timely, accurate feedback from customers or completing market research projects often requires interviewers to locate respondents in different places. In such cases, computer stations based at convenient locations for the target audience can facilitate gathering the right information from the right people.

Confirmit Kiosk is a stand-alone data collection module which is fully integrated with the Web-centric Confirmit platform and its suite of survey, reporting, and feedback management tools. Able to be implemented at both online and offline locations, Confirmit Kiosk improves the way Market Research (MR) agencies and enterprises manage onsite data collection activities. Confirmit Kiosk also improves the way results, feedback, and insight are managed and distributed to management and other stakeholders.

Key uses of Confirmit Kiosk include:

Market research projects where respondents are easily located in shopping malls or at events.

Product testing and awareness programs.

Customer feedback programs in hotels, stores, and at leisure facilities.

Automatic follow-up on customer complaints in addition to continuous quality assurance of customer facing operations.

Employee feedback programs where employees are field-based.

More information:

Confirmit Kiosk benefits: Immediate customer experience measurement & access to employee feedback.

Confirmit Kiosk features: Offline self-completion of surveys, web-centric kiosk management, and more.

Confirmit Kiosk: Powering Offline Data Collection

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