Bellview CATI: For Surveys of Any Size or Complexity

Bellview CATI offers a host of benefits to organizations carrying out telephone research, whatever the size and complexity of the project. Core to the solution is its scalability and its ability to centrally manage every aspect of the telephone interviewing process.

This centralized control ability is provided via a complete set of dedicated supervisor screens that manage the allocation and scheduling of work. Combined with this, comprehensive monitoring and reporting facilities make the system easy to manage. Supervisors are able to drop in on any interview as it takes place without leaving their seat, enabling them to monitor both the audio and the screen for quality control purposes.

By using Bellview CATI, research agencies and their clients are able to benefit from more efficient telephone research processes, a higher quality of interviewing, and more accurate survey results. To enhance quality further, agencies may integrate Bellview CATI with Bellview TCI, our autodialing solution, which enables the recording of complete interviews for future playback and review.