Bellview CATI: Centralizing Telephone Interviewing

Bellview CATI (Computer Assisted Telephone Interviewing) is a robust and proven system for carrying out survey research via the telephone. It provides a centralized management approach to all aspects of telephone research and offers a cost-effective solution for all telephone research activities, from the smallest to the largest CATI site.

Bellview CATI manages the sample (contact details), appointments, callbacks, open-ends, and reporting related to telephone surveys. It offers full support for interviewers, coders, open-end editors, key-entry operators, supervisors, and consultants.

Bellview CATI’s supervisor facility enables the management of surveys, people, reports, and the entire system from a single, central menu. It is a highly-scalable system, able to handle the most complex surveys and the largest call center activity requirements.

Bellview CATI can be fully integrated with Bellview TCI autodialing and audio record/playback system to create an advanced, end-to-end CATI solution.