Use
Confirmit Reportal to:
- Automate the report creation and distribution process.
- Develop easy-to-interpret, dynamic, secure dashboards.
- Deliver reports through online portals or directly to users via email.
- Create multiple iterations of a report for individuals from a single, master report.
- Provide access to a 'My Report' function, where users log in to a common portal but save their own, personalized reports.
- Benchmark against data from within the report, or against external data.
Confirmit Reportal is suited to:
- Senior executives, CIOs, and departmental managers who need clear summaries upon which to base business decisions.
- Survey managers and project managers.
Use the
Analyst Role in Confirmit Reportal to:
- Examine data in-depth to uncover trends or key findings.
- Perform ad-hoc analysis.
- Carry out statistical analysis such as filtering, standard deviation, significance testing, and formulae.
- Collaborate with colleagues or stakeholders by sharing reports in MS Excel or MS PowerPoint.
The
Analyst Role is suited to:
- End users of survey data who wish to perform their own analysis.
- Survey analysts who need to uncover more detailed insight.
- Confirmit Professional and Confirmit Designer users, who can access all the functionality of the analyst role.
Confirmit Professional and Confirmit Express users have access to
Rapid Results which provides:
- A quick, topline, live overview of survey results.
- Results in chart or table format, which you can then export to MS Excel.
- Access to analysis with no requirement for training.
- Opportunities to monitor quality during the course of surveys.
Rapid Results is suited to:
- Project managers or survey managers who need an instant overview of survey results at any point.
- Users who are not directly involved in survey activities, but who want to view top-level results to understand the relevance of surveys to their area of the business.
Use the
Alerting function of Confirmit Reportal to:
- Add context to your surveys.
- Develop faster methods for acting on survey responses.
- Escalate feedback based upon chosen criteria, which is particularly relevant to customer feedback programs.
- Improve customer service and customer loyalty through efficient problem resolution.
The
Alerting function is suited to:
- Customer service program managers.
- Departmental users.
- Survey managers implementing workflows across a survey process.
Use the
Designer module of Confirmit Reportal to:
- Customize the look and feel of your reports and add corporate branding.
- Customize report navigation and layout.
- Select the style of presentation of results, such as charts, tables, and guages.
- Provide interactivity for users, enabling them to drill down into data, change filters, and save changes as they go.
- Include your Key Performance Indicators (KPIs) to ensure you highlight areas of concern for immediate action.
- Select the most appropriate method of exporting and presenting results.
Reportal Designer is suited to:
- Survey designers.
- Survey managers involved in the development of survey reports.