Confirmit On-Demand enables you to take advantage of the power of the Confirmit platform without the need to take on the cost and administration of installing the system on your own servers. The hosted environment removes time-consuming set up processes, allowing you to use the platform more quickly.
By accessing the platform through Confirmit.com, you can work on your survey projects wherever and whenever you have Internet access. All that is required is your username and password.
The Confirmit On-Demand environment guarantees up-time of 99.7% for respondents. The uptime guarantee has been met for five consecutive years, and stood at 99.94% in 2008, underlining the reliability of the Confirmit On-Demand platform.
Some of the measures we have taken to ensure high availability include, but are not limited to:
- 24x7x365 on-site and off-site monitoring and pro-active incident management.
- Dedicated On-Demand Confirmit Operations team available 24x7x365 to investigate and remedy any availability issues.
- Hosting vendor guarantee of 100% network uptime through SLA.
- Hosting vendor guaranteed hardware replacement within 1 hour of reported hardware issue through SLA.
- Fully duplex Gigabit network.
- Fully redundant and scalable application modules deployed in N+1 or better server configurations.
- Clustered SQL database servers with multi-path SAN connections and redundant fiber switches.
- State-of-the-art physical building security. Dedicated infrastructure firewalls, switches, IDS, servers, and racks. All network infrastructure is redundant.
- The highest security in the industry.
- The highest security in the industry through Rackspace including:
o 24/7/365 Fanatical Support™.
o Compliance with current industry regulations and quality standards, particularly those relating to SAS 70 type II certification and ISO standards.
o Safe Harbor certification for the European Data Protection Act.
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Confirmit On-Premise is a fully-scalable solution and therefore an ideal choice for operations with high volumes of data collection or reporting activity. This delivery model gives you full access to the functionality of Confirmit while containing the solution within your organization’s infrastructure, which may be a requirement of your integration or security policies.
Confirmit On-Premise is supported by experienced On-Demand Operations consultants in Europe and the US, a set of thorough documentation and Best Practice recommendations, and online technical knowledge bases.