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CCC’13: A word from our speakers

CCC’13 London is now less than a week away, with CCC’13 Las Vegas kicking off the following week. Final preparations are in full swing as the conference team works to make sure we put together a really interesting, useful and – of course – enjoyable experience. 
 

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Annual Market Research Software Survey: Available Now!

The Annual Market Research Software survey, sponsored by Confirmit and carried out by meaning, is now available. Now in its ninth year, the survey provides a unique set of information and insights into software and how it combines with leading methodologies to shape change in the Market Research industry.

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Envirosell and Confirmit Mobile

How do you get your customers to tell you what they like, or don’t like, about your brand, before they share it with the rest of the world? If you are a retail, hospitality, food service, finance, healthcare, transportation or consumer packaged goods company, you hire Envirosell.

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Local Government Association: Customer and Employee Insight

The Local Government Association (LGA) is the national voice of local government which works with councils to support, promote and improve local government. It is a politically- led, cross-party organization that works on behalf of councils to ensure local government has a strong, credible voice with national government. It aims to influence and set the political agenda on the issues that matter to councils so they are able to deliver local solutions to national problems.

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Making Sense of Your Qualitative Data with Text Analytics

There is a ton of different customer listening posts and types of customer data these days. Data come in all different shapes and sizes: structured, unstructured, solicited, unsolicited…oh my!

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CCC’13: All Work and No Play...

    You know what they say about “all work and no play”... Our networking opportunities not only give you the chance to share insights with peers, but also enjoy your time out of the office!

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Business to Business – the next step for Voice of the Customer

When customer experience professionals talk about Voice of the Customer, there’s often an assumption that we’re always talking about B2C organizations; retailers, banks, insurers, hotels etc. But what about Voice of the Customer for B2B companies?

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Improved productivity for CATI Call Centers

Running a call center is expensive; It’s therefore essential that agents are constantly delivered calls, and most importantly, that the calls delivered are the most appropriate ones for them to work on. 

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Top 5 reasons to attend CCC'13

 Have you registered for CCC’13 yet? Many of your peers are already signed up and ready to join us in London and Las Vegas. There are still spaces left, though, so you can still register today!

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