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Use this area to find out more about what's happening in the Voice of the Customer and Market Research industries, learn lessons from the experts, and pick up new ways to use Confirmit.
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Browse through to find articles that interest you, ideas to inspire you, and stories to amuse you.
Find tips and tricks by our experts to help you to make the most out of the Confirmit platform.
Understand the steps you need to take to ensure you implement your programs effectively.
Reports from Confirmit and industry events, as well as our experiences from feedback programs and some extraordinary customer experiences.
Confirmit's experts offer their views and ideas about the key issues affecting the marketplace. Join the debate!
A library of training videos focusing on a range of Confirmit features to help you implement your feedback and research programs.
Keep up with all the latest Confirmit documentation to help you develop your Voice of the Customer and Market Research programs. Discover what topics are getting the industry buzzing and tell us your thoughts about our products and services and what you think will be the next big things that will drive the industry forward.
A library of in-depth articles focusing on a range of business issues to help you implement your feedback and research programs.
Find out how Confirmit's customers use VoC and Market Research programs to drive their businesses forward.
A key resource for product information that will help you better understand Confirmit’s offerings.
Brief discussions of key industry issues and business problems, with approaches to solving them using feedback and research solutions.
A selection of presentations from recent Confirmit events.
Learn about the 2013 Confirmit ACE (Achievement in Customer Excellence) Awards and the ACE Awards for Best Use of Feedback Solutions, carrying on the annual tradition founded by CustomerSat in 2005 to celebrate outstanding achievement in customer, employee and partner satisfaction.
CCC'13 took place this year in London (June 19-21) and Las Vegas (Jun 26-28). The events inspired thinking and generated new ideas to boost the success of Voice of the Customer, Employee Engagement and Market Research programs. Both events played host to leading organizations from around the world who shared their stories in these first-class locations.
CCC'13 London took place in the stylish Park Plaza Riverbank hotel, overlooking the Thames and many of London’s famous landmarks.
CCC’13 Las Vegas was held at the fabulous Bellagio, the most glamorous venue on the Las Vegas strip.