Blog RSS Blog RSS Feed <![CDATA[Making Sense of Your Qualitative Data with Text Analytics]]> ]]>

 Wed, 22 May 2013 17:03:38 GMT <![CDATA[CCC’13: All Work and No Play...]]> ]]>
You know what they say about “all work and no play”... Our networking opportunities not only give you the chance to share insights with peers, but also enjoy your time out of the office! ]]>
 Thu, 16 May 2013 14:26:25 GMT <![CDATA[Business to Business – the next step for Voice of the Customer]]> ]]>

 Thu, 09 May 2013 10:18:47 GMT <![CDATA[Improved productivity for CATI Call Centers]]> ]]>
Running a call center is expensive; It’s therefore essential that agents are constantly delivered calls, and most importantly, that the calls delivered are the most appropriate ones for them to work on. ]]>
 Tue, 07 May 2013 15:14:38 GMT <![CDATA[Top 5 reasons to attend CCC'13]]> ]]>

 Thu, 02 May 2013 10:29:37 GMT <![CDATA[Defining your VoC Program: Stakeholder Interviews: Part 2]]> ]]>

 Tue, 30 Apr 2013 12:11:30 GMT <![CDATA[Defining your VoC Program: Stakeholder Interviews: Part 1]]> ]]>

 Tue, 23 Apr 2013 10:56:33 GMT <![CDATA[Help! What’s that function name again?]]> ]]>
One of the many ‘quieter’ strengths of the Confirmit Horizons platform is the scripting hooks that exist throughout the platform. They allow our users to do some truly creative things!

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 Mon, 08 Apr 2013 20:37:17 GMT <![CDATA[Achieving A Single Customer View Through Cross-Channel Data Integration]]> ]]>

 Tue, 26 Mar 2013 15:30:22 GMT <![CDATA[CCC’13 – Have you registered yet?]]> ]]>

 Thu, 21 Mar 2013 17:41:11 GMT <![CDATA[Confirmit MyMobile Webinar]]> ]]>
The launch of our new Confirmit MyMobile solution has been incredibly well-received since we announced it a couple of weeks ago. Mobile is always quite a sexy topic for both MR and VoC professionals, but the ability to create customized apps that perfectly reflect a company’s branding really seems to have captured the imagination.

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 Wed, 20 Mar 2013 23:36:43 GMT <![CDATA[Advanced Reporting and Analysis]]> ]]>
Sharing accurate feedback with your customers and stakeholders is critical to realizing Return on Investment from your research efforts. Download this fact sheet to find out how Confirmit’s reporting solutions enable you to share insights from all types of Market Research programs.

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 Mon, 11 Mar 2013 23:44:35 GMT <![CDATA[Engine of Market Research]]> ]]>
The software you use has a direct impact on the quality and accuracy of the Market Research data you gather. Download this fact sheet to find out how our end-to-end platform can support every aspect of your research programs to ensure high-quality results.

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 Mon, 11 Mar 2013 23:42:51 GMT <![CDATA[Four Critical Steps in Designing a Voice of the Employee Program]]> ]]>
Learn the four steps to creating a successful employee feedback program that will help you build employee satisfaction, loyalty and engagement.

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 Mon, 11 Mar 2013 23:40:09 GMT <![CDATA[A Step-by-Step Framework for Designing Real-Time Enterprise Feedback Systems]]> ]]>
Learn about the nine critical elements that are essential to an effective enterprise feedback system, with best practices to help your company benefit from the Voice of the Customer, Voice of the Partner and Voice of the Employee.

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 Mon, 11 Mar 2013 23:38:49 GMT <![CDATA[Driving Financial Impact through Voice of the Customer Programs]]> ]]>
Download this white paper to learn how to drive financial impact through Voice of the Customer programs.

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 Mon, 11 Mar 2013 23:35:06 GMT <![CDATA[15-Minute Guide to Increasing Customer Loyalty]]> ]]>
This introduction to Voice of the Customer (VoC) solutions outlines key elements of VoC, why it’s critical to profitability and growth, and how to implement an effective VoC strategy.

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 Mon, 11 Mar 2013 22:34:00 GMT <![CDATA[CCC’13 – Your forum to share ideas and network!]]> ]]>
Confirmit Community Conference 2013  is now OPEN!]]>
 Tue, 26 Feb 2013 15:53:02 GMT <![CDATA[MRMW Asia – Bringing Mobile and MR Closer]]> ]]>
MRMW (Market Research in the Mobile World) conference in Kuala Lumpur. It’s not long ago that the idea of a whole conference about mobile in MR would have sounded pretty extraordinary, but MR practitioners - particularly in Asian markets - are really beginning to recognize the opportunities that mobile offers.]]>
 Tue, 19 Feb 2013 11:21:14 GMT <![CDATA[2013: Data Management Steps out of the Shadows]]> ]]>
In my role as Product Manager for Data Management, I’m always aware of the fact that “my” product is rather invisible. ]]>
 Tue, 05 Feb 2013 13:24:38 GMT <![CDATA[Keys to an ACE Award-Winning VoC Program]]> ]]>

 Fri, 01 Feb 2013 19:08:51 GMT <![CDATA[Confirmit SaaS: Stable, Reliable and Secure!]]> ]]>

 Mon, 28 Jan 2013 17:57:58 GMT <![CDATA[Closing the Customer Feedback Loop ]]> ]]>
Most companies these days capture customer feedback in some form, but only a small fraction act on it. Those that fail to follow up and close the customer feedback loop are susceptible to a range of problems including decreased satisfaction, lost customers and lost revenue. Learn how Action Management can help you close the loop. ]]>
 Thu, 24 Jan 2013 02:43:01 GMT <![CDATA[Boost Partner Loyalty and Revenue ]]> ]]>
For many businesses, successful partnerships are the engine that powers customer acquisition and revenue growth.  Yet most companies are unaware of the best practices that create strong partner relationships. Learn how you can leverage partner feedback to enhance channel profitability.]]>
 Thu, 24 Jan 2013 02:37:15 GMT <![CDATA[Increase Employee Retention and Productivity]]> ]]>
Loyal, engaged employees forge deep and lasting relationships with customers that have a significant impact on corporate profits.  Learn how an employee feedback program can help improve employee retention and impact your bottom line.]]>
 Thu, 24 Jan 2013 02:13:35 GMT