Confirmit Events

10th Annual HR Directors Business Summit

In 2012, the largest and most senior meeting place for the HR community will be celebrating its 10 year anniversary. With a reputation for investigating and advancing current and future trends, this summit is a must attend for HR Directors looking to make a real impact on their organisations.

HR Summit 2012 is an opportunity for the most senior thinkers and practitioners in the HR community to come together to share experiences, make new contacts and benchmark with their peers.

Speak with our representatives on-site to learn how Confirmit enables your HR team to create company-wide, complex employee surveys for your annual employee satisfaction program, and enables you to analyze and share that data with key stakeholders. You can also create shorter, flexible employee feedback programs to focus on regional, departmental or event-driven issues to keep your finger on the pulse in the meantime.

2012 Research and Strategy Summit

With unique access to the world’s most forward-thinking executives and industry insiders, AMA's Research and Strategy Summit equips research professionals with the insight, tools and inspiration needed to take charge of their future. Over the course of two days and through a blend of case-studies, keynotes, panel discussions, and interactive sessions, leading experts will provide insights and answers to several critical questions.

The 2011 Summit was a great success and we’re looking forward to another slate of informative and inspiring speakers, innovative exhibitors and fun networking events.

5 Congresso Brasilerio de Pesquisa

The Brazilian Congress, sponsored by the Research ABEP, brings together market leaders to discuss new world trends in the market research space. At this year's event, the 'true role' of research will be examined. It is a must attend event for marketing research professionals.

AAPOR Annual Conference

This four day event will cover a wide range of presentations and seminars surrounding pubic opinion research with many opportunities to hear from thought leaders. In addition, you can attend a range of short courses to broaden your understanding of the industry.

AMA Annual Marketing Research Conference 2010

This year's AMA Annual Conference will showcase the newest marketing innovations from the leading companies in consumer business research and global trends. You'll gain insight into the world of marketing and discover new ways to invigorate your business.

AMA Research and Strategy Summit

AMA's Research and Strategy Summit, formerly known as AMA's Annual Marketing Research Conference, attracts more than 500 attendees each year. It is the optimum meeting place for market research professionals and industry leaders.

Plus, the extensive agenda of workshops, speakers and breakout sessions will teach you ways to improve your market research business processes.

APRC and CMRA Conference

The 3rd Annual APRC Conference and 7th Annual CMRA Conference will be held in conjunction this year. This event invites industry professionals to meet to discuss the impact technology and other economic development is having on China's market research industry.

ASC International Conference

The focus of this year's ASC's (Association for Survey Computing) International Conference will be on how technology can provide solutions to maintain the relevance of your research for years to come.

Don't miss these sessions by Confirmit representatives:

Thursday, 22 September 10:15 to 10.50
Theme 1: Engaging and nuturing credibility with participants
Chaired by Pat Molloy, Chief Strategy Officer, Confirmit

Friday, 23 September 2:55 to 3:30
Theme 7: Crafting richer participant 'pictures': Integrating data
The old...and the new: The great British Royal Wedding
Sean Conry, Techneos a Confirmit company

ASSIRM Online Research Event

ASSIRM and ESOMAR unite again after last year's success. You'll have the opportunity to hear presentations on the latest innovations and findings from industry leaders to help grow your business.

ASTD International Conference and Expo

ASTD's 2010 International Conference & Exposition will play host to numerous professionals looking to better their training and workplace practices. Attendees are particular about their work performance and eager to learn about new products and services to improve their organizations.

BAI Retail Delivery

BAI Retail Delivery is the catalyst for transforming your retail business, and RETAILOCITY means exactly that. You'll walk away with invaluable tools, actionable information and boundless energy you can immediately use to propel your business forward.

Don't miss an exciting agenda of visionary speakers who will share about the tranformations they've led and the success they've had.

CA World

The largest worldwide meeting of CA customers, executives, business partners and IT leaders. These 5 days will open up a new light on IT management that will benefit your company throughout the year. Various sessions will touch on how to automate, improve efficiency and ultimately grow your business.

Call Center Exchange

Why Should You Attend?

Exposure to a senior-level audience
Insightful conference session
1-on-1 business meetings

The Call Center Exchange is an elite event designed for contact center executives who are looking to develop new strategies, solve challenges and source partners that will allow them to create efficiency and drive more value out of their contact centers.

With top level speakers and attendees from companies leading global companies, the Call Center Exchange™ attracts a senior level audience that has responsibility for overall contact center and customer experience strategy, and has the ability to put pen to paper when it comes to determining which partners and solutions allow them to run their department most efficiently.

CASRO - Online Research Conference

In the fifth edition of this conference, previously named Panel Conference, market research industry leaders will join together to share the latest findings in research as well as discuss ways to improve the future of online panels.

In addition, there will be a number of panel discussions on key trends and issues as well as individual presentations on critical topics.

CASRO 15th Annual Technology Conference

This year's CASRO Tech Conference will highlight the newest innovations in the Market Research industry. Several keynote speakers will share their most recent experiences with the evolving industry.

CASRO 35th Annual Conference

CASRO's Annual Conference will bring research professionals together to discuss and explore various trends in the research industry.

CASRO Annual Conference

CASRO's Annual Conference is a must attend for all market research professionals. This one of a kind event provides a platform for chief executives from both small and large companies to meet about current industry management issues.

Not only does this event host an array of first-class receptions, but it provides the ideal atmosphere for developing your business, whether a provider of goods and services or a full-service research firm.

CASRO Online Research

CASRO's Online Research will examine issues in panel management and online data collection.

The agenda features a long list of presenters that will examine the many facets of research from improving your respondents to incorporating mobile data collection methods into your research business.

CASRO Technology Conference

Market research industry professionals depend on CASRO's Technology Conference to find out about the latest improvements and technologies in the market research world.

This event has been going strong for 16 years and has gained notoriety for the extensive collaboration between companies and innovative demonstration of real world solutions for the research industry.

Book your place now to be a part of this exciting research event in the city that never sleeps!

Clarabridge Customer Connections

C3 brings together Clarabridge customers, partners and thought leaders from across the industry to share best practices, industry innovation and showcase the business value of sentiment and text analytics.

Don't miss a chance to learn more about the following:

- Trends, tips and tools from industry experts on extracting actionable insights from your customers
- Best practices on how to use customer analytics across functional groups in your organization
- CEM methodologies to help you drive decisions with tangible ROI

Confirmit Community Conference

Save the date!

The second Confirmit Community Conference is set to take place in Las Vegas, Nevada on May 9-11 2011. The conference will center on the theme, Beyond the Horizon, and will address the role that emerging business strategies and technologies play in today's Market Research and Feedback Management industries.

The event will offer a wide variety of papers by Confirmit customers, industry leaders, and Confirmit staff. It will also provide the ideal opportunity for networking with industry peers.

More details and conference microsite to follow.

Confirmit Horizons Seminar - Hong Kong

Join us for a Confirmit Horizons Seminar in Hong Kong on the afternoon of Tuesday 6th September!

Entitled 'Beyond the Horizon', the seminar promises to deliver insight into the latest industry trends from around the globe and the research technologies that will be driving Market Research throughout 2011 and beyond. There will also be a chance to look at some of the exciting new features coming in the v16 Feature Pack release of Confirmit Horizons, scheduled for release later on in September.

Come along to listen to this mixture of presentations and demonstrations by Confirmit and MRDC (Thailand) – the official Confirmit reseller for Hong Kong. What's more, you’ll have the chance to enjoy some excellent networking opportunities with your industry peers. The seminar is free of charge and refreshments will be provided.

Event Details
Date & Time: 6 September at 2:00 PM
Venue: South Pacific Hotel
Address: 23 Morrison Hill Road, Wanchai, Hong Kong
Register Now!

Confirmit Horizons Seminar - Singapore

Join us for a Confirmit Horizons Seminar in Singapore on the afternoon of Thursday 8th September!

Entitled 'Beyond the Horizon', the seminar promises to deliver insight into the latest industry trends from around the globe and the research technologies that will be driving Market Research throughout 2011 and beyond. There will also be a chance to look at some of the exciting new features coming in the v16 Feature Pack release of Confirmit Horizons, scheduled for release later on in September.

Come along to listen to this mixture of presentations and demonstrations by Confirmit and MRDC (Thailand) – the official Confirmit reseller for Singapore. What's more, you’ll have the chance to enjoy some excellent networking opportunities with your industry peers. The seminar is free of charge and refreshments will be provided.

Event Details
Date & Time: 8 September at 2:00 PM
Venue: The Holiday Inn Atrium Hotel
Address: 317 Outram Road, Singapore
Register Now!

Consero Customer Experience Forum

Consero's Customer Experience Forum brings together executives to examine how you can improve your relationship with your customers by understanding their needs and nurturing them through the entire lifecycle.

Leading practitioners will come together to facilitate high level conversations surrounding the importance of your customers' experience and how to handle these critical business issues.

Corporate Researchers Conference

The Conference will include innovative programming, speakers and events designed for corporate research practitioners, directors and executives supported by research and related services providers.

CRC is a first-of-its-kind event built for quality over quantity, with an incisive approach and a sincere, long-term interest in attendee success – all from three dedicated marketing research veterans, MRA, Quirk’s and MREB.

Perhaps the best byproduct of high engagement education is motivation, with the CRC providing the content and attendees supplying the ideas and examples to supercharge your productivity and ROI to your company.

CRM Evolution 2010 Conference & Evolution

This year's event will cover:
- Streamline business processes
- Create great customer experiences
- Improve customer satisfaction and loyalty
- Generate high returns on CRM investments
- Prepare for customer trends that are reshaping the marketplace
- Leverage technologies that will change customer relationships
- Benefit from Web 2.0 and Social CRM

Customer Engagement Strategy & Measurement Directors Forum

The Customer Engagement Club will host a directors forum on Customer Engagement Strategy and Measurement to help you discover ways you can get insight into your customer operations to ensure maximum results.

Why should you attend?
- Find out how gaining a single customer view can enhance your engagement and measurement strategies
- Learn from world class organizations using engagement measurement and feedback to improve their service and gain a competitive advantage
- How to differentiate your organization from others through effective customer engagement and measurement strategies

Customer Experience Management for Banking and Financial Services 2011

From Attrition To Advocacy: Boost Your Market Share By Improving Customer Loyalty And Retention in Banking & Financial Services

With insights from banking and financial services professionals, you will have the opportunity to hear from those who get it right and from those who are currently striving to improve. Experts who have previously worked in the finance sector will provide their perspectives and will go into detail on best-practices, in a relaxed networking environment that will enable you to refine your approach in confronting this challenge.

Customer Retention Conference

Attend Marketing Week’s Customer Retention Conference to hear from a panel of retention and customer experience experts about their winning strategies. They'll share with you how to become a truly customer focussed business by executing campaigns that:

- Create engaging, trust-based relationships with your valuable customers
- Deliver optimal retention throughout their full lifecycle
- Maximise the return from your marketing spend

CXPA Members Insight Exchange

The CXPA Members Insight Exchange is the Association’s first members meeting. Enjoy compelling educational sessions and networking with peers and industry leaders in the customer experience field. Members will join together to learn from and share their knowledge and experiences with other customer experience professionals who are equally passionate about the industry.

Learn from industry experts and customer experience practitioners:

- Enjoy networking sessions and opportunities to meet other CXPA members
- Help define CXPA initiatives and priorities
- Tour the vendor showcase and meet the CXPA Sponsors
- Enjoy an interactive lunch session as the winners of the 1to1 Customer Champions* award are announced
- Receive VIP treatment with a morning working session held at the exclusive EMC® Club atop famed Fenway Park, home of the Boston Red Sox, and enjoy a private tour of this iconic Boston landmark

Confirmit is a gold member of CXPA and a sponsor of the Networking Reception on the evening of October 19.

ECEW European Customer Experience World

ECEW European Customer Experience World will explore strategies to adjust to the changing demands of customers. At this conference you'll learn about new ways and tools to create a better experience for your customers so that you build your business and improve your bottom line.

ESOMAR 3D Digital Dimensions

In a space that is evolving dramatically and quickly, researchers need a multi-dimensional approach. With this in mind, ESOMAR has also taken a step forward and broken up our traditional Online event into three cutting edge digital dimensions:

- Online Research and Data Collection
- Social Media Research
- Mobile Research

Don't miss Sean Conry, of Techneos a Confirmit company, will present in the Mobile Research Dimension on the afternoon of Friday, October 28: The place for mobile research? Multi-mode studies of major cultural events

Join us in Miami to dive into the digital world, a 3D experience!

ESOMAR Asia Pacific

ESOMAR APAC explores what we can expect from Asia in the fields of marketing and marketing research - new approaches, insights, secrets to sustainable growth and methodologies.

ESOMAR Asia Pacific

Asia Pacific 2010: Eyes on Asia will explore how the global economy now looks to Asia as the driving force and how to capitalize on this industry as it continues to grow. Industry leaders will host discussions on strategies to adopt to react to the shifting economy.

ESOMAR Asia Pacific 2011

ESOMAR Asia Pacific 2011 - Increasing Value Through Simplicity

Attend a variety of workshops and seminars that will examine how to meet the changing needs of this culturally diverse region of the world. Presenters will explain how the concept of "brilliant simplicity" can be applied to the market research industry and your organization.

Don't miss this company presentation!
Confirmit and Generation "M" on Monday, March 21
Wale Omiyale, VP, will discuss the mobile solutions Market Researchers can embrace in 2011 and beyond.

ESOMAR Best of - Canada 2011

Best of ESOMAR tour touches down in Toronto!

This unique breakfast program will examine "The Digital Researcher" and how social media has shed a whole new light on digital research and communication patterns.

Don't miss this session:

Wednesday, November 2 at from 9:00 to 9:20

The place for mobile research?
Multi-mode studies of major cultural events

Presented by: Sean Conry, Techneos a Confirmit company

ESOMAR Congress

Odyssey 2010 will dive into the challenges created by the merging of traditional research methods and new thinking. Various sessions will explore how to adjust your research strategies to accomodate to a changing industry.

ESOMAR Congress 2009

ESOMAR Congress explores the challenges ahead for markets, business, and society while explaining how research provides ethical, responsible and creative food for thought, recommendations, and guidelines to help lead the way for better decision making and results.

ESOMAR Congress 2011

IMPACT - Research Reloaded

The success of a product or service is impacted by how effectively related market research activities are run.

This conference will examine ways that you can combine strategies to produce a profitable strategy for your business. An impressive list of speakers and breakout sessions will give you insight into ways you can improve your company's processes.

Visit us at stand # 40.

ESOMAR Online Research

Explore the benefits of online research as a valuable decision-making tool. Take a look at the bigger business spectrum while pushing for internal excellence by exploring and confronting the roles of suppliers, agencies and end-clients.

ESOMAR Online Research 2010

E-Universe: The Power of Listening

This year's event will explore on the upswing of social media and power of the consumer. Plus, learn how to capitalize on navigation of online panels and social networks for maximum business opportunities.

European Customer Experience World

The European Customer Experience World is an event is centered around teaching you ways to improve your customers' experience with your organization.

Confirmit’s CEO, Henning Hansen, will present a keynote session looking at the role of the Voice of the Customer within Customer Experience Management.

Hear how leading businesses are taking Voice of the Customer programmes to a new level; implementing new ways of communicating with customers, sharing their views and taking action to ensure that they retain competitive advantage in a challenging environment.

Egg-stracting value from Customer Feedback - Brian Triptree, Customer Experience Insight Manager, Citi UK Consumer

Brian will discuss how Egg developed and evolved its customer feedback by using Confirmit to support both general marketing and product driven surveys as well as event driven surveys triggered by a customer service interaction.

Learn how Egg has been able to:
•    Retain high value customers.
•    Monitor and develop agents; reducing staff turnover.
•    Develop an incentive scheme that rewards the people who really create outstanding customer experiences.

Plus, attend our roundtable discussion! James Westlake will host a lunchtime session where you can have a more in-depth chat with your peers about how the Voice of the Customer can drive your business forward.

European Customer Experience World 2012

The Focus Group presents ECEW 2012 — the European Customer Experience World — the Premiere Event for Customer Experience Leaders.

Don't miss this event featuring the world’s leading customer experience experts. This year's interactive programme tackles the most critical issues facing today’s customer experience leaders. Attend sessions and roundtable discussions about the newest, innovative best practices and learn about new tools to take back to your organisation.

Febelmar Happening

The Febelmar Happening is an evening event featuring presentations from the Belgian Marketers of the Year 2010, Belgian gastronomy with a walking diner and exclusive beer and chocolate tasting, and networking.

The 12th Annual event will be at 17:30 at Hotel BLOOM!

Forrester's Customer Experience Forum

Forrester's Customer Experience Forum 2010 will investigate how Customer Experience professionals can improve their practices to create a link between good customer experience and increased customer loyalty.

Forrester's Customer Experience Forum 2011

At this conference you'll learn the importance of having a defined customer experience strategy and how it can impact your overall business processes.

Don't miss keynote speakers plus additional presentations by technology leaders, business executives, and other industry vendors. This is a top opportunity to network with more than 900 industry peers.

Forrester's Customer Experience Forum 2012

This year's event is set the stage for you to transform your company so you can reap the full business benefits of the customer experience revolution.

Presenters will tackle a new imperative: creating and nurturing a system of interdependent, self-reinforcing practices that align internal employees and external partners — and the processes, policies, and technology that enable them to do their jobs — around customers. This is not just the same old “focus on the customer” message. It requires a new way to manage companies, looking deep into every process and incentive to see whether it supports the overall goal: to deliver a great customer experience.

IBDG Digital Marketing Directors Strategy Meeting

Strategy meetings provide a platform to build relationships at a senior level, identify new opportunities, exchange knowledge and discuss future development strategies, and keep abreast of solutions and technologies.

IBDG Digital Marketing Strategy Meeting

A chance for marketing directors and other top executives to connect with technology and other service providers to further develop their digital strategies.

IBDG Digital Marketing Strategy Meetings

A chance for marketing directors and other top executives to connect with technology and other service providers to further develop their digital strategies.

IIR The Market Research Event

The Market Research Event is the only conference in the world that you can trust to cover the latest and greatest in how research can be used to affect change and drive your business forward.

Insight Show

Europe's largest research exhibition will showcase the most up to date industry findings while playing host to thousands of market researchers from all over the UK. Network with various industry professionals to discover new ways to improve your research business.

Insight Show 2011

This is event draws more buyers than all other European events with nearly 5700 visitors in 2010!

Atttend this year's show to meet with executives from leading brands and agencies to learn about the latest innovations in the research industry.

Don't miss this ‘must attend event’ for the market research and insight community!

Stop by our stand D246 and enter our business card drawing!

Insight Show 2012

The Insight Show is Europe’s largest dedicated market research event supported by Marketing Week and leading industry associations Aimri and MRS. The two-day industry focused event for forward-thinking marketers brings together the market research and insight community to network and discover innovative and cutting edge insight solutions to better understand consumer behaviour and improve business performance.

IQPC Call Centre Week Canada

It is no secret that the last 18 months has created a challenging environment for Call Centres. Attend IQPC’s Call Centre Week Canada conference to find new and innovative ways to boost employee morale, balance cost cutting with improved productivity and at the same time as increasing levels of customer service.

Learn How To:

Empower and motivate frontline agents with focused training and programs
Analyze the true ROI of an enhanced customer experience
Evaluate new technologies that will drive efficiency and productivity
Inspire excellence through hands-on leadership
Develop ideas to optimize efficiencies through leaner processes and costs
Transition changes in your Call Centre seamlessly

IQPC Customer Experience Exchange for Chief Customer Officers

The Customer Experience Exchange will be bringing together the world’s leading minds in customer and brand experience, from across a range of B2C and B2B organizations, to discuss key issues including:

- Developing an inspirational brand and seamless customer experience across all channels
- Demonstrating the ROI of customer experience
- Embedding customer centricity through effective people engagement, motivation and training
- Using customer insight to drive continuous improvements
- Integrating social media into your customer experience strategy
- Mobility as a game changer: How is mobile impacting your integrated customer experience strategy?

Japan Market Research Association Annual Conference

Japan's Market Research Association Annual Conference will explore the influence that Asian markets are making on the research industry. This year's one day event will feature a keynote speaker, paper presentation, and panel discussion. Attend this event to learn more about the challenges researchers are facing in today's economy.

JMRA Annual Conference

Passion for the Next
Asia - New Definition, New Challenges, and New Frontiers.

This event will explore the how consumers in Asia are ever-changing and what initiatives researchers can take to keep up to date. Come share your passion for market research and enthusiasm for overcoming challenges to explore new frontiers in Asia.

Le Printemps des Etudes

This newly established event unites industry professionals in Communication, Marketing, and Opinion with an emphasis on highlighting the diversity within each profession and giving tools to help attendees understand the evolution of the sector activity.

Experience two days of informative sessions to help you retain and expand your network of customers and prospects and establish personal contacts.

LIMRA Marketing & Research Conference

At LIMRA's 2011 Marketing & Research Conference, take advantage of these thought-provoking sessions and workshops:

Google's Engaging your online audience
Learn from the best on the net — Google's Manager of Online Sales, Financial Services — Payton Dobbs, and take hold of the fastest moving, ever changing world of the Internet. Come away with specific and clear strategies on how to march forward with purpose and drive using specific tools to reach and serve your audience.

Protecting Families — Is there anything MORE relevant today?
Straight from the top — ING's CEO — Butch Britton identifies specific strategies to move forward, attack the future, and seize new opportunities for your company, while also strengthening the foundation of our industry as a whole.

FASCINATE: How to persuade and influence
Win the battle to gain the attention of your customer by understanding the "triggers" that influence opinions and behaviors in this captivating session by Sally Hogshead from Fascinate, Inc.

LIMRA Marketing and Research Conference

LIMRA will take a look at the current environment and discuss creative ideas and discover new opportunities in this complex industry from both the marketing and research perspectives

Listen Up! Farmers Insurance Voice of the Customer Webinar

Join us for a webinar in which Debra Lechner, Assistant VP of Customer Insight at Farmers Insurance will discuss how Farmers Insurance created a Voice of the Customer program that provides management with real-time tools to make decisions, helped re-engineer business processes and motivated employees to strive for excellent customer experiences.

Market Research in the Mobile World 2011

The 2nd International conference on Market Research in the Mobile World (Official hashtag #MRMW11) will be held on 19-20 July 2011 in Atlanta, Georgia, USA. The aim of this conference is to bring together top insight executives, market researchers and mobile developers to discuss the challenges and opportunities of leveraging cutting-edge mobile technologies for generating actionable customer insights.

Market Research in the Mobile World Europe

This year's Market Research in the Mobile World Europe conference boasts an exciting and invigorating program of presentations from distinguished experts and important and wide-ranging contributions on the state-of-the-art of mobile marketing research.

Here are the four main modules to be discussed:

- Module 1: Riding the Crest of the Innovation Wave
- Module 2: Best Practices in Emerging Research Methods
- Module 3: Threats & Opportunities: The Research Industry Outlook
- Module 4: To Boldly Go Where No Researcher Has Gone Before…

Market Research in the Mobile World North America

This year's Market Research in the Mobile World North America conference boasts an exciting and invigorating program of presentations from distinguished experts and important and wide-ranging contributions on the state-of-the-art of mobile marketing research.

Stay tuned for more details....

MRA 2009 Annual Conference & RIF

Learn from influential speakers who will discuss real business issues and network with peers who face the same business challenges.

MRA Annual Conference

MRA's Annual Conference will feature two full days of informative workshops by industry-leading speakers.

You'll have the opportunity to choose from a wide variety of conference sessions on topics like mobile mixed-mode research, social media measurement, and the future of Apps. Plus, speakers from companies like Facebook, Sony, NPR, ESPN, the American Cancer Society, and more!

Don't miss this year's event hosted in our nation's capital!

MRA Annual Conference and RIF

MRA's Annual Conference will bring together market research professionals to discuss various issues affecting the industry and how to adjust your organization to accomodate to these changes. Use this opportunity to exchange ideas and strengthen your business practices.

MRIA Annual Conference

MRIA is the leading voice of the marketing and public opinion research and marketing intelligence industry in Canada. Join an extensive group of decision-makers and senior-to mid-level marketing research buyers to discuss the newest discoveries in the market research industry. Various sessions will allow you to gain more insight on the impact decision making can have on your business.

MRIA National Conference

MRIA ARIM National Conference - "Ripe with Innovation"

This year's conference will delve into topics like...

- How are we providing data architecture, measurement and context to enable understanding in a world where data is virtually infinite?
- Will this ever-changing environment affect research agency-client relationships?
- Are you staying relevant in the evolution from data collection to insights, understanding and knowledge management?
- Are you prepared for the future of data protection and privacy issues?

Plus, case studies and novel business applications, tools and techniques for 'listening', advanced data analysis, business analytics and business intelligence, and more!

MRS: Research

Research 2010: The Annual Conference will once again bring light to the most exciting discoveries in market research. Key note speakers will address how the research industry is evolving and how to adjust your strategy for the greatest return.

MRS: Research 2009

This year's program is filled with contributors who will stimulate and provoke thinking and debates in an effort to tackle some of research's most contentious topics.

NG Customer Experience Summit 2012

With analyst's predicting that "there will be an all out war to own the CEM space in 2011", the Next Generation Customer Experience Summit will serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.

The Next Generation Customer Experience Summit will bring together senior executives who are currently investing in innovative customer experience solutions that will positively impact their bottom line and solution providers who will need to position themselves at those precise investment hot-spots in order to reap the benefits.

PMRG - Annual National Conference

PMRG will focus on various methodologies, future thinking, overall strategy, budget restraints, considerations for existing and new brand success, and positioning a brand for maximum potential in a volatile marketplace.

PMRG - Annual National Conference

This year's conference, "Waves of Change: Preparing Wisely for Healthcare's Uncertain Future" will delve into the evolving healthcare industry. Various sessions and panel discussions will touch on the trends and challenges now faced by many professionals in the industry.

PMRG Annual Conference

The Pharmaceutical Marketing Reserach Group's annual conference “Blazing New Trails: Forging the Frontiers of US and Global Healthcare,” will explore new information, new markets, new methods, new applications, and new opportunities.

Speakers include Aaron Carroll, Joe Flower, and Scott Taylor who will encourage you to examine your business through a different lens via technology or emerging market dynamics. The breakout sessions will round out the conference by focusing on increasing our understanding and use of international research, social media tools, and other digital trends.

PMRG Annual National Conference

Rev Up Your Innovation Engine focuses on the future at this year's conference -- we'll determine which trends are most impactful. Our incredible keynote and general session speakers will challenge members to look past today’s trends and into tomorrow’s.

Attendees will walk away from the 2012 PMRG ANC with a more complete understanding of creativity in the workplace, how innovation affects them and how they can build stronger teams and enhance their current offerings by knowing what the future holds. Plus, take advantage of ample time to socialize with your colleagues and meet new members and attendees from across the industry – beginning with Sunday’s welcome reception and culminating with Tuesday evening’s Universal CityWalk event.

Research & Results

Research & Results ranks as one of the top 3 events for market research worldwide. Don't miss your chance to mingle with 100+ exhibitors and 3000+ attendees. Everything will revolve around market research and how you can improve your business processes.

Research Club

Confirmit is a proud sponsor of Hamburg's Research Club event on 8 September at 6:30 pm at The Elbwerk Bar, Bernhard-Nocht-Strasse 68, 20359 Hamburg.

The Research Club is an open social event for anyone involved in the market / social research industry to make new local and international contacts, develop business opportunities and keep up to date with the latest industry developments.

The Research Club is completely free of charge and open to everyone who is involved in the research industry. Attendees can be assured of a warm and friendly welcome.

Richmond Events: The Market Insight Forum

The Market Insight Forum provides an atmosphere for industry professionals to network and facilitate new business development.

Richmond Events: The Market Insight Forum

This conference program taps the minds of key senior market research professionals to capture the latest in industry thinking while providing plenty of time to network.

Richmond Events: The Market Insight Forum 2012

A one day event for senior decision makers in insight and research and suppliers of research products and services. Richmond Events brings its format of combining a conference programme and prearranged supplier meetings to Savoy Place, London for the fifth year running. Principally, the event is aimed at research agencies looking for business development opportunities and Insight and Research Directors who want to be challenged!

Semo The French Market Research Exhibition

This is France's premier market research event where marketing professionals and decision makers come together to discuss the latest discoveries in the market research world.

Semo: The French Market Research Event

The largest French Market Research event. The perfect platform for professionals in market research, media and opinion survey market. In the course of two days, thousands of visitors will attend various presentations and vendors will be on hand to exhibit the most cutting edge research tools.

SMRD - Swedish Market Research Day

Don't miss Scandanavia's largest Market Research event!

Pat Molloy, Confirmit's Chief Strategy Officer, will be presenting at 11:20 on Confirmit Horizons v15: The Launch.

Learn more about the new features and benefits of the product as well as an explanation of the background to the launch and a “peek behind the scenes” of Confirmit. Pat will give insight into some of the processes Confirmit goes through in getting a major new upgrade into the market.

Other presentations will include:
- Ray Poynter, The Future Place, UK: WOW effects through advanced quantitative methods.
- ESOMAR’s Young Researcher of the year: Annelies Verhaege, InSites Consulting, Belgium: Social Media Netnography or "How to Get Answers Without Posing Questions"
- Val Karruck, ToLuna: Mobile and wireless research - What is Done and What Could Be Done

SOCAP Annual Conference

The 2011 SOCAP Annual Conference will showcase best practices and industry professionals dedicated to customer care professionals.

SOCAP caters to six industry communities: Automotive, Food & Beverage, Household & Personal Care, Retail & Consumer Goods, Healthcare, and Travel & Hospitality by bringing in experts to share how you can better serve your customers.

Swedish Market Research Day

The Swedish Market Research Day, SMRD, is the largest MR event taking place in the Nordics.

This one day event features a wide range of presentations and seminars as well as an evening event for networking.

Telco eCare & Billing Output 2010

Telco eCare and Billing Output is a two-track program designed to show operators how to deliver an outstanding self-care and billing output experience -- while driving out costs and operations overhead.

Together, these tracks give you the latest on tools, technologies and know-how to improve operations, find ways to upsell, drive up customer satisfaction and lower print and operations overhead.

The Market Insight Forum

A one day event for senior decision makers in insight and research and suppliers of research products and services.

Richmond Events brings its format of combining a conference programme and prearranged supplier meetings to Savoy Place, London for the fourth year running. Principally, the event is aimed at research agencies looking for business development opportunities and Insight and Research Directors who want to be challenged!

The Strategic HR Summit 2011

The Strategic HR Summit 2011 will explore ways for you to improve business processes to further engage and retain employees through an array of sessions and presentations.

Don't miss our client presentation by Christer Mortensen of Helse Sør-Øst! Plus, we're hosting a round table discussion and VIP lunch.

Contact kristian.haanes@confirmit.com to find out how you can be a part of our luncheon.

Triple-S Conference

Triple-S: What now?

This year's Triple-S Conference will be a meeting place for discussion of the future of the standard with interested parties, and to consider next steps.

The following topics will be considered:

    * Should we continue to develop the standard, and publish new versions, or does a proliferation of versions actually make life harder for implementers?
    * What are we to make of the various“extended” versions of Triple-S that have appeared over the years: should they be encouraged, or do they lead to confusion among end-users of the files produced?
    * And if we are to create new versions of the standard, what features should be included?

Confirmit will be presenting a paper, Help – I’ve lost my grid! How to improve Triple-S XML: a Confirmit approach, along with other implementers and users of the standard.

Voice of the Customer Retreat

This year’s Voice of the Customer Conference will focus on techniques and tools for dealing with this complex new customer world.

We’ll look at how to engage with the full spectrum of corporate buyers and users. How to create great online forums for technical experts. How to cultivate loyalists and champions. How to develop analytic models to manage key customer segments. How to “listen to the chatter” of the thousands of people who talk to you (and to each other) about your business. And much more.