Introduction: Enterprise Feedback Management | Market Research
Highlights: Confirmit Express | Confirmit Community Panel | Other
In addition to the two new product modules Confirmit Express and Confirmit Community Panel, Confirmit 11 introduces many other features as well as enhancements to existing functionality.
Table of Contents:
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Reporting & Analysis - Reportal
Feature |
Details |
Rolling Time Series period |
When crossing with a Time Series object (the system variables interview_start or interview_end) in aggreagted tables, the "from" and "to" limits can be set relative to the current date. For continuous surveys, this enables you to report on a rolling time period, for example, the last three months, instead of a fixed time period (between two specific dates). |
Rolling Time Series filter |
You can set fixed filters based on rolling time series, for example, last month, as filters to use on your report, report folders, pages and/or tables. |
Date Range Lists |
Date Range Lists enables you to define a list of custom date periods that viewers can select from in the filter page. The designer can define a list of different date filters, both as fixed and rolling time intervals (for example last month, last 3 months, Q1 2006, etc.). Date Range Lists are defined in the "Date Range List" folder in the Report Toolbox. They can be set on filters in the filter page that is based on time series (interview start/interview end). |
Flat Layout on Time Series labels |
In aggregated tables, you can set "Flat Layout" on time series. Instead of nested headers (e.g. year above month) it will return the header on one line (e.g. "month, year" as in "February, 2007"). "Date Format" settings are introduced to control the format of this string. Several standard formats are available in addition to the ability to specify a custom date format. |
Set Week 1 |
The report property "Week # 1" has been introduced, to set the week that should be counted as the first week of the year when reporting on week number. There are different standards for this in different countries, just like for the options for the first day of the week. Options are:
This property is only available for reports using BitStream files. |
Response Rate Reporting in Reportal |
It is possible to report on survey status crossed by background variables, also including respondents that have status "not answered" (i.e. respondents that haven't entered the survey at all) in Reportal. This enables reporting on response rates, for example, when you would like to look at response rates for different departments of an employee survey, etc. for aggregated tables based on background variables and system variables (Interview Start, Interview End, Interview Status, E-mails Sent (noOfEmailsSent) and Mailing Status (from the e-mail delivery report)). |
Reportal Viewer Texts in more languages |
Resource texts (instructions, error messages, etc. for Reportal viewers) are available in several new languages: Arabic, Hebrew, Japanese, Korean, Russian, Chinese Simplified, and Chinese Traditional in addition to English, Norwegian, Swedish, German, French, Spanish, Finnish, Danish, Italian, Dutch, and Portuguese. |
1000 Separator in aggregated tables |
The property "Use 1000 separator" is available for aggregated tables (default: not selected). This gives the ability to have 1000 separators in numbers in the table. The separator used will correspond to the language settings on the browser of the designer/viewer, for example, for US English it will be a comma (,). |
Remove menus and navigators from printed Reportal view mode pages. |
Menus and navigators will be removed from Reportal view mode pages when printing to make them appear the same as pages exported in PDF. These controls will not be included in the print: Admin Menu, Benchmark selector, Button, Date picker, Navigator (menus), Parameter navigators, Presentation control and Page links. There is a style called reportal_hide_print which is included on view mode pages. All components that should be hidden are placed within a <SPAN class="reportal_hide_print">. This class can also be used for custom html on the pages. |
"Filter by Mask" available for multi questions. |
"Filter by Mask" is available on multi questions to allow removing, for example, "Don't know"/"None of these"/"Not applicable" answer options from the base. With this set, percentages will be calculated from the total number of respondents having responded to one or more of the answer alternatives that are included in the mask, instead of all respondents answering the question. |
"Mask" and "Filter by Mask" settings on Parameters |
Masking settings are available on Parameters, to give the ability to remove the same answer alternative from all single and multi questions and elements of grid in the parameter. Typically this would be used for a precode like "NA" or "99" for "Not applicable", which can then be excluded from all questions in the parameter. Combining this mask with the "Filter by Mask" setting, will also remove these responses from the base percentages are calculated from for these questions. |
Ability to cross elements from different projects |
With independent projects in the data source (projects outside joins or unions), it was not previously possible to include variables from different projects into the same aggregated table if they intersect with variables not in the same project (through being crossed (row/column), or through filters). |
Use table title as chart title |
Title settings on charts are extended so the table title can be automatically used as chart title (inside the chart image) instead of being placed above the chart image. |
BitStream files setting on report templates |
It is now possible to set "Use BitStream files" on report templates so that reports that are created based on such templates will default to using BitStream files. |
Filter Summary |
A filter summary page is introduced in the report designer to provide an overview of all fixed filters applied to elements of the report, and where they are applied (on report, folders, report pages or aggregated tables). |
Deleted Reports |
When deleting report definitions in Reportal, they are just soft deleted, and not immediately removed from the servers. The "deleted reports" list allows recovering deleted reports. |
Position Based Series Settings |
When working with series settings in Reportal charts, you can apply settings on "Default Series", "By Category" and "By Position".
This functionality is available on Confirmit On-Demand, and was included in patch 1 for version 10.5 for Confirmit On-Premise users. |
Multi questions in verbatim tables |
It is possible to use numeric multi questions in verbatim tables in Reportal. |
| Expressions in formulas | For greater flexibility in supplementing tables with rows or columns with results from calculations on the aggregated results, it is possible to use free expressions in formulas. These expressions use the same expression language that is used in conditional formatting. |
Reporting & Analysis - Rapid Results
Feature |
Details |
Question Filter |
Question Filter gives the ability to select questions to include the Rapid Results table set. |
Feature |
Details |
Full flexibility data exports available for SPSS |
Full flexibility templates for single file data export can be used when ordering an SPSS export from a project with loops. |
Partial Data Exports: Use interview_end to calculate which responses to include in the export |
In previous versions, the system used interview_start to calculate which responses to include in a partial data export. When exporting on completed interviews, the respondents starting the survey before the export task is run but completing afterwards, would not be exported. The export task has been changed to use interview_end if status is complete. For all other statuses, interview_start is used. |
Encoding on Triple-S exports |
When ordering a Triple-S export, you can choose between 3 encodings: UTF-8, ANSI, and Unicode. |
Respid in Triple-S exports |
Respid is included in Triple-S exports (in addition to responseid) |
Multi ranked questions spread in Triple-S exports |
Multi ranked questions are spread on several variables (like for open text/numeric multi) |
Keep Triple-S compliant codes |
The Triple-S standard allows positive integers only for precodes, whereas Confirmit allows zeros, underscores and letters in precodes. Therefore, precodes on single and grid questions and loops in Confirmit need to be recoded into positive integers. You may now choose between two options:
Previously all codes were always recoded (option 2). |
Use optimal field width in Triple-S exports |
For field widths of single and grid questions and loops, you can choose between two options:
Previously, preset field widths were always used (option 2). |
XML based export and import of export/import templates |
An XML based export and import of export/import templates is provided. This will make it easier to move template definitions between projects or between Confirmit servers, and also provide a way to edit data transfer templates offline instead of in the GUI. |
Authoring & Survey Functionality - External Quick Test
Feature |
Details |
External Quick Test |
External Quick Test allows people without Confirmit userids the ability to test surveys without having to set up production links. External Quick Test generates an externally accessible test link to the survey, available for people without a Confirmit login. The test survey works similar to "Quick Test" in the questionnaire designer, in that it does not generate or store data in a database, but instead "in memory" for the current session. |
Authoring & Survey Functionality - Survey functionality
Feature |
Details |
Survey Error Messages in more languages |
Resource texts (error messages in interviews) are available in several new languages: Arabic, Hebrew, Japanese, Korean, Russian, Chinese Simplified, and Chinese Traditional in addition to English, Norwegian, Swedish, German, French, Spanish, Finnish, Danish, Italian, Dutch, and Portuguese. |
Validation of sum on multi numeric questions |
On multi numeric questions, you can select default validation for the sum of the elements. This is very useful, for example, for questions that ask the respondent to enter percentages for different elements and want the sum of percentages to equal 100. This validation can be used in combination with the autosum property that displays an automatically calculated sum below the question. |
Ability to access a limited survey with login page without password |
Survey setting "Require only userid to access limited survey" is accessible from the Web Options tab. |
Ability to specify size of "Other specify" box |
Two question properties enable changing the size of the "Other specify" text box: "Other box rows" and "Other box columns". |
Group Headers in Scales |
Group Header functionality in answer lists was introduced in 10.0. Group Headers are also supported in scales, and will be displayed as nested headers above the scale elements.
This functionality is supported when using Survey Layouts. |
Bars in scales |
Bars in scales can be used to visualize the scale. When this is used, a box will be placed above each scale element. The height of this box (in pixels) is set in the scale. A style setting enables setting background color/border etc. on these "boxes", and if you set pixel heights for example to 1, 2, 3, 4,...10, for a 10 point scale, you will get a bar above the scale illustrating the different levels. The style settings for the bar is called "Scale Bar Label Style". |
Label of other-box |
The survey setting "Insert label for 'Other'-inputs" has been removed. Instead the label is always included, but hidden. This change has been implemented for accessibility compliance and for appearance in standard browsers. |
Meta tags in survey layouts |
"Meta tags" are available when editing a theme in a survey layout. Here you can add and/or delete tags for each theme. This feature enables users to include things like page author to support accessibility requirements. |
Tag type setting |
It is possible to select tag type for visual components in survey layouts (div, span, H1, H2 , H3, H4, H5). This enables more flexibility for layouts, as well as for complying to accessibility requirements. With these settings you can select page elements to use, for example, as headers. For example H1 for survey titles (or other headers), and H2 for question texts if question titles aren't used (question titles already use H2, but aren't always used in the layouts). |
Authoring & Survey Functionality - Authoring/Project Management
Feature |
Details |
Support for Internet Explorer 7 |
Internet Explorer 7 is supported in Confirmit Authoring from version 11. |
Professional Designer: Warning when changing from IF-THEN-ELSE to IF-THEN |
When changing a condition from IF-THEN-ELSE to IF-THEN, you will receive a warning that you will lose any questions in the ELSE branch and that you should move the questions elsewhere in the questionnaire tree before saving the condition if you choose to keep it. |
Quotas: Update New/Update All |
When updating quotas, the quota counts are recalculated in addition to updating the quota definition in the database. If the number of responses is very high and the quota consists of many cells this may be very time-consuming. Such updates are only necessary if responses are changed or removed in survey data editor or responses are added or updated through data imports. Therefore it is possible to choose between updating only new quota cells or updating all quota cells. The latter update will be performed as a task. |
Word export of questionnaire |
An XML-based word export of the questionnaire is available, covering more than 10 different change requests from numerous customers on word exports. Settings for inclusion in the export file:
In addition to the aforementioned, the following improvements have been made compared to the old Word export:
The Word export requires users to have Office 2003 or newer. For users on older versions, the old Word export will still be available. |
Interview Progress Page |
The Interview Progress page has improved layout & texts to make the interview progress report easier to understand. |
Restrict access to save changes on Project Overview page |
The ability to save changes on the Project Overview page is limited to users who either are project administrators or have access to a designer (either professional or standard). A user with write access to a project, but no access to a designer, is not able to change languages, project name, etc. |
Respondent Upload page |
The following changes have been made to the Respondent Upload page:
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Clearing both respondent list and response data in one operation. |
The "Clear Data" page under "Survey data" supports clearing both response data and the respondent list in the same operation. |
"User Settings" page |
The "User Settings" page has been enhanced. Several outdated settings are removed, and the e-mail field can remain empty. |
End User Management |
The End User Management pages are completely revamped and provide a more user-friendly interface:
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E-mailing and Respondent handling
Feature |
Details |
E-mail Delivery Report is included free of charge to all on Demand users. |
The "E-mail Delivery Report" add-on will be included free of charge to all Confirmit On-Demand customers. |
Fixed Sender Domain is included free of charge to all on Demand users. |
The "Fixed Sender Domain" add-on will be included free of charge to all Confirmit On-Demand customers. |
When overriding the fixed sender domain (spoofing), the e-mails will be sent from different e-mail servers than when using Fixed Sender Domain |
To avoid the IP addresses of the e-mail servers sending e-mails with "Fixed Sender Domain" becoming blacklisted because of "spoofing" (e-mails sent from domain names not matching the sending mail server), e-mails where the Fixed Sender Domain is overridden will be sent from separate mail servers. This is also applicable to e-mails from customers that have acquired "Premium E-mailing" (including Dedicated IP), when the sender domain is overridden. |
Respondent Editor: Warnings include number of respondents |
The warnings a user receives when deleting or updating sets of respondents in the Respondent Editor includes the number of respondents affected. |
E-mail Activity Log |
Company Administrators and System Administrators have access to "E-mail Activity Log" report in the Home menu. This report shows the number of e-mails sent for the current company per month. The report can also be grouped by date, weekday, week, quarter, or all. |
Default language for e-mails set to "None". |
When setting the e-mail objects in a multi language survey, the default language is set to "None" automatically instead of a language. This prevents accidentally setting a default language, resulting in, for example, e-mails sent to respondents for which you planed to set up a language specific version at another time. |
| Feature | Details |
WYSIWYG in Translator |
Confirmit Translator has WYSIWYG (What You See Is What You Get) designer for the texts, to avoid translators having to work with HTML code. |
Ability to change translation status on questions in professional designer |
The translation status on questions is available as a property on the questions in professional designer, enabling professional users to change the translation status (for example, this is useful when making modifications to questions after the first translation). |
Confirmit Questionnaire Reviewer*
| Feature | Details |
External access to review and edit questionnaire texts |
Confirmit Questionnaire Reviewer is an interface that allows Confirmit users to provide access to review and edit all the texts of a questionnaire without a userid:
* Access to changing answer lists and scales is configurable, since reordering of elements in the answer list may have consequences for survey logic and may be not wanted. Changes logged in Project log Survey need to be launched to activate them. This is an Add-on feature. |
Distribute e-mails with encrypted url to access Questionnaire Reviewer |
Access to Confirmit Questionnaire Reviewer can be given ad-hoc in an interface where the project administrator provides one or more e-mail addresses that should have access to review and edit the questionnaire texts, and creates the e-mail invitation for the review. The e-mails distributed will include a personalized, encrypted url allowing the user access to Questionnaire Reviewer for the selected project. |
Alerts and logging of questionnaire changes |
When a reviewer has completed their changes to the questionnaire, an e-mail alert is sent to the project administrator. The project administrator publishes the changes by launching the survey. All changes made in Questionnaire Reviewer are logged with the e-mail address of the person that made the changes. |
| Feature | Details |
Debug Confirmit surveys on your PC with Confrimit Debug Station |
Confirmit Debug Station is a downloadable application provided as part of the Confirmit license. The Debug Station is aimed at users with programming skills who write advanced scripts as part of their surveys and who need to debug the script code. Confirmit Debug Station must be installed on the user's PC, and the user must also have a .NET debugging application installed. Confirmit Debug Station can be used to run Confirmit surveys locally on the user's PC, attached to a .NET debugger, to debug script code in the survey (script nodes, precode masks, question masks, conditions, validation code and piping). The interview files (with the questionnaire definition and scripts) are generated by clicking the button below, and are downloaded from the server to the Debug Station by running "Synchronize" in the Debug Station. The interview can then be tested locally. When changes are made in the questionnaire on the server, the survey can be updated by regenerating the interview files for debugging and performing a new synchronization. No data is synchronized to the server. |
HTML Styles (Survey Layouts, Community Portal, Reportal)
| Feature | Details |
Min-width and min-height |
Minimum width and minimum height settings are available in HTML styles (in community portal/survey layouts/Reportal). |
CAPI and Kiosk* - Interview Console
| Feature | Details |
Support for Internet Explorer 7 in CAPI console |
Internet Explorer 7 is supported in Confirmit CAPI interview console from version 11. |
CAPI survey setting: Include back button |
There is a survey setting on the CAPI/Kiosk Options tab to control if the back button is to be displayed in the CAPI/Kiosk interview (previously CAPI/Kiosk interviews always included the back button). |
Avoid users unintentionally selecting test mode of survey |
The previous placement of the Test Survey button posed a risk for interviewers clicking that rather than the Actual Survey button, potentially going through the survey without their results being recorded. To prevent this, two changes have been implemented:
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Custom code support |
Custom Code assemblies are supported in Confirmit CAPI. |
CAPI and Kiosk* - Installation, Synchronization and Console Management
| Feature | Details |
Current Console Version displayed in the Console Management page. |
The Console Management page displays what is configured as Current Console Version in Confirmit System Configuration (i.e. what it is comparing with). This makes it more obvious when some or all consoles have yellow light bulbs, and it will be easier for someone to discover that the system administrator has forgotten to update system configuration with the latest version. |
Survey version displayed in project overview |
Survey version is a number that increases each time you launch a survey. The survey version of each synchronized survey is displayed in the CAPI console and displayed on the Project Overview page for CAPI surveys. Previously, it was not possible to know which version of the survey was on the server. |
CAPI Console Synchronization log |
The log of the console synchronization will show information like console name, interviewer name, synchronization start time, duration of the synchronization, status of the synchronization and more. This enables administrators to monitor synchronization activity from the interview consoles. |
Administrator login to console |
Administrator login to console is provided to give administrators ability to login to a console and view information and perform synchronizations. Administrators can see the detail per survey and the interviewer’s synchronization status on the console. They can pre-synchronize/synchronize surveys for one or multiple interviewers and view other details of synchronization of survey per interviewer such as: # Complete, # Postponed, # Complete Synchronized, etc and also quota information. |
Reallocation of interviewers |
Supervisors can now re-assign respondents (with Interview Status New or Incomplete) from one interviewer to another. After the reallocation, respondent data from the server will be synchronized to the console for the new interviewer, so they can resume interviews for those respondents. |
Automatic dial-up for console |
This option allows the Console Administrator to enable dial-up mode for console and set dial-up information. This setting will be applied to all interviewers using the console, and interviewers don’t need to set it up or change it. |
Import and export of console data |
In case of synchronization being impossible (due to hardware malfunctioning, etc), all data from the console can be exported from one console and imported to another console. The import function will replace all the data on the other console with the data from the file. |
| Feature | Details |
Web Services API to CAPI interview management |
The web services API to CAPI administration enables integrating CAPI with internal field management systems. The API have functions for inserting and updating interviewers, assigning interviewers to projects, and for sending messages to interviewers.
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| Feature | Details |
Database Designer Web Services API |
The Database Designer Web Services API provides methods to get, update (update existing and add new), and delete content from tables set up in Database Designer. This provides the ability to integrate hierarchy definitions and lookup tables with other internal systems.
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| Feature | Details |
Function SendMailMultipart to trigger e-mails in both HTML and plain text from surveys. |
The current scripting SendMail function allows you to send your e-mails as HTML or plain text, but has not allowed sending as both (multipart message). A SendMailMultipart function has been introduced.
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Respondent Report PDF export* |
A script function in surveys allows generation and e-mailing of a PDF file with HTML, for example, showing the respondent's answers. The HTML has to be built as a string in a script node).
The script will initiate a task that will run on the batch servers generating and sending the PDF file. |
| Feature | Details |
Restrict system administrator login to specific IP range |
Configuration setting "ValidIPRangeForSysAdm" requires that a system administrator user will only be allowed to log into Confirmit if his/her IP address is within the specified IP range, preventing system administrator access from other IPs. This will further heighten the security on system administration. |
Support for MS SQL Server 2005 |
Confirmit will from version 11 support MS SQL Server 2005 (in addition to MS SQL Server 2000). For Confirmit 10.5 support for both SQL 2005 and SQL 2000 was introduced in patch 5. |
Archiving uses last_touched to determine "date of last complete" |
A number of surveys are designed to redirect out of the interview at the end of the survey. At that point, interview_end is not set. The current archiving process looks for the most recent interview_end of a completed interview as the "date of last complete". It does not detect "new" completes in these surveys and will attempt to archive them regardless of activity. |
File Library: "Switch current company" for users with SYSTEM_ADMINISTRATE or SYSTEM_PROJECT_ ADMINISTRATE |
Users with SYSTEM_ADMINISTRATE or SYSTEM_PROJECT_ADMINISTRATE permissions have the ability to right click the root node in the File Library and switch current company. They are then able to see and upload images to folders from other companies. |
CAPI Supervisor: "Switch current company" for users with SYSTEM_ADMINISTRATE or SYSTEM_PROJECT_ ADMINISTRATE |
Users with SYSTEM_ADMINISTRATE or SYSTEM_PROJECT_ADMINISTRATE permissions have the ability to switch to a different company and supervise projects and interviewers belonging to that company (assign, remove assignment, Console management, view synchronization status, view synchronization log). |
Project specific custom code assemblies |
A project or company can have a set of project and/or company specific custom code assemblies. An assembly can be private to one project/company or shared for multiple projects/companies. |
Company setting: Set "Don not perform data cleaning on Conditions" as default |
On conditions, some companies would like to have "Do not perform data cleaning" checked by default. To accomplish this, a company setting has been introduced: Set "Do not perform data cleaning on Conditions" as default. |
Config setting for footer text in Reportal |
Config setting "ReportalCopyrightText" overrides the text at the bottom of all Reportal pages. |
| Config setting to enforce SSL on entire site | Config setting EnforceSslOnSite is provided to enforce SSL on entire site, regardless of other SSL settings. |
*Subject to commercial terms. Please contact your Confirmit representative.